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In the new age of social media, an overwhelming amount of individuals are receiving their primary source of both news and advertisements from social media platforms, in particular Facebook. This is why it is more important than ever to make sure that your company’s posts stick out. Here are 5 tips to getting your business recognized on Facebook.
First, make sure that you are sharing events that your company is hosting. This is a simple way to promote events and encourage attendance. If a customer can RSVP on Facebook, they are more likely to keep that date in mind and actually show up to the event in question. Whether it be a networking event, a store opening, or a weekend sale, people love to share what they are up to and will likely jump at an opportunity to not only RSVP but also share with their friends and family. It wouldn’t hurt to follow up on your events as well, sharing photos or recaps, encouraging future attendance to other events you intend to host! Seeing all of the fun things going on or even recognizing friendly faces can be a great way to get new customer on board.
Communicate with Your Audience
Social media really lends itself as a bridge between you and your customers—make sure you use it to interact with them! Whether a customer loves or hates your product, if they are sharing about it online, use this as an opportunity to reach out. While apologizing and offering solutions to individuals who have chosen to express disappointment with a product or service is a common and useful practice, also keep in mind the power of thanking loyal customers who speak highly of you. Customers and their friends and family get a chance to see how much you truly care about their experiences. Don’t have the time to scroll through your media platforms looking for feedback? Hiring a third party social media management company to sift through all of your platforms for you can save you a lot of time (and stress!). Max Exposure’s MaxExposure Essentials – Basic package includes monitoring of a variety of platforms where feedback will be carefully and professionally responded to.
Using ads on Facebook can be an incredibly powerful tool. Facebook works to only show your advertisements to those who are already potential customers, ensuring you get the most out of your investment. There are also a wide variety of advertisement styles to choose from, so be sure to pick one that emphasizes the key aspects of your company! A news station may benefit from a photo ad with a compelling headline, while an energetic new startup might want to lead with a video advertisement to show potential customers who they are. Try getting customers to recognize the key aspects you are trying to convey with consistency in your brand’s image across advertisements. Not Facebook savvy? Hiring a third party social media management company can simplify the process. Max Exposure offers the Facebook Advertising – Level 1package—perfect for those who want to utilize all of Facebook’s benefits without necessarily knowing how they work, or simply wanting to ensure that you are using them to their fullest potential!
Post News Updates
Posting articles that relate to your company and/or industry can be a great tool for keeping your audience engaged. Give your customers a place to keep up to date on big news and recent trends, that way when you throw in an event or advertisement, they are more likely to actually give it a read. Again, Facebook is becoming a major news outlet for some and giving a voice to your particular industry could give you a real advantage.
Interact With Other Businesses
Lastly, interact with other companies on Facebook whenever you see fit! Liking and/or commenting on the posts of others in your industry can be a great way to become more visible to those around you. But don’t stop there—make sure to keep in mind those key demographics you’re aiming to target and look to other companies, even outside of your industry, that they may be interested in. It can never hurt to get your name out there next to other thriving businesses. The more customers start to see your name, the more they will start to recognize it, so targeting your potential/likely customers’ companies is a sure-fire way to gain the recognition you’ve been looking for. Also, look to companies who already know your name, like the ones you work with. Companies who know and work with you are more likely to interact with you, ensuring to their customers that you are trustworthy.