Instagram has recently released a new feature for their stories. This feature is called “questions.” Similar to sites like Ask.Fm or Quora, Questions is a feature that allows you to directly ask users questions without having to DM them. This feature is extremely useful for businesses because it prompts your followers to give feedback on your service or products or, simply, ask you questions.
To be blunt, we live in a day and age where much of the population is often too lazy to look up a phone number or email, as it can be very difficult to find correct listing information. By posting the questions feature on your story, users reply to your story with their questions. From there, you have the option to respond to these questions on your story for all to see.
Here are some examples of good questions that you can prompt your followers with:
- What new products or services would you like to see us offer?
- What is your favorite food on our menu?
- How can we improve our service?
- What is the best experience you’ve had with us so far?
Below find an example of what these questions, submitted and answered may look like.on a personal profile… thank you mashable.com for offering these graphics!