There are so many tasks that businesses have to complete every day. From paying bills to taking inventory, operating your business can be time consuming and stressful. Instead of stressing about managing your social presence online, give us a call and we can help you enhance your business! We offer services ranging from social media management to web design and just about everything in between!! Worry about running your business while we manage everything else; you’ll be astounded at how much a positive online social reputation can improve your business and customer experience!
We understand the high costs that it takes to successfully run a business, and we reflect this in our affordable prices! For a reasonable price, your business’s social presence will improve, resulting in an increase in customers and sales! So instead of thinking of it as an expense, think of it as an INVESTMENT because your business will be improved. In addition, we offer a wide variety of services that are completely free of charge!! Services include our Free Conference Call Program, Free Social Media Analysis, Free SEO Analysis, and much more!
As a family run business since 2012, we pride ourselves in our great customer service and customer accessibility. We treat our customers like family, which means that you will be receiving support from people who truly care about your business! We are not just a social media and reputation management service, we go that extra mile to make sure that our services exceed your expectations.
Running a business is time consuming, why spend time on managing your online social presence when we can do it for you? MaxExposure products can help you to bring in more customers and customer engagement without actually changing anything about your business plan. We keep individualized analytics and data on our services and we are more than happy to discuss your business’s progress.
What do you do for MaxExposure?
I am Client Service Representative for Max Exposure. I help with on-boarding and the continued satisfaction of our customers.
What is your favorite part of your job?
My favorite part of my job is the family feel of MaxExposure. Being away from home and extremely close to my family, it is so nice knowing I have a family at MaxExposure. Getting to work alongside the sisters in my sorority and having such an inspirational boss, Aly, I am constantly motivated to better myself.
Why do you feel companies should choose MaxExposure?
Companies should choose MaxExposure for its small business feel and personal attention. Being a small firm, we are able to put a greater focus on each of our customers. We do things like quarterly customer calls and give constant feedback and guidance to our clients. This personal attention is much greater then one would get at a larger social media business.
What is your favorite MaxExposure product?
My favorite MaxExposure product is Facebook Advertising. Since I run them for customers every month I truly get to see the impacts they have on businesses. Advertising on Facebook allow businesses to reach hundreds or thousands of new people every month in their region. This is getting them more exposure, which is the ultimate goal.
Click here to check out our MaxExposure Facebook Advertising product!
What do you do for MaxExposure?
I am responsible for the communications department at MaxExposure. I handle the customer service, website design as well as much of the administrative responsibilities. My main priority is to ensure our customers are well taken care of and happy!
What is your favorite part of your job?
My favorite part of the job is when my clients start to see results, its my absolutely favorite when they call up and say “I am getting all these calls from new customers and I’m not sure why!!” I feel a sense of pride in our work, and also very excited for our customer seeing results! I truly love my job, because I get to help so many people increase their online presence and gain an understanding on how to help their company grow online.
((Click here to check out more of our MaxExposure blogs and get tips on how to improve your company’s marketing!))
Why do you feel companies should choose MaxExposure?
When you work with a family business, you’re not just a customer, we take the time to get to know our customers. We connect with you on social media, we learn about your life and we share our life with you and when you call up, we greet you by name more often then not! We also reach out multiple times a year to just say “hi” to our customers, because customer service, and connecting with our customers matters to us!
What is your favorite MaxExposure product?
My favorite products are our Website Design & Instagram Products! A lot of small businesses have outdated or nonfunctional websites so being able to see the transformation of their online company image has been amazing!
If you need us to boost your social media following and engagement, check out our MaxExposure Social Posting products today!
We want to ask local businesses and marketers, what do you think of the phrase “the customer is always right?” Is having the right clients worth more than having a larger volume of clients that aren’t the right fit?
Watch below and let us know your thoughts in the comments!
Often times, interning is the first working experience college students get in their specific field of study. At my school, Bentley University, internships are held in incredibly high regard and are pretty much considered essential to complete before you graduate. I am currently a junior, majoring in marketing with minors in management and psychology, and I started interning with MaxExposure Social Media about three months ago. Prior to starting my own internship, I had always just thought of an internship as a way to get connections for a job later on, or something that would look good on a resume. After just three months I have learned internships provide so much more than just career connections.
In my internship, I am responsible for writing and editing blogs for MaxExposure, responding to customer comments and reviews on clients’ social media accounts, completing social media performance analyses, and I am currently starting on website design. In just three short months, I have improved my writing skills, as well as learned the proper ways of communicating with customers. I have an increased understanding of all of the responsibilities involved in marketing, and the importance each task holds to a company’s success.
Aside from all of the task-specific skills I have gained, I have also communication and organization skills that will help me to succeed all throughout my career. Below I have listed the top three most important things I have learned throughout my internship with MaxExposure:
Communication is KEY
With this being my first internship, as well as my first time working while being in school, keeping constant communication is essential. Sometimes my schoolwork can be rather daunting, and I have had instances when I did not properly communicate that with my boss and other coworkers. After talking it over with my boss I realized had I communicated that I was feeling overwhelmed from the very beginning, the work could have been completed more efficiently and on top of that, I wouldn’t have felt so overwhelmed. Consistent communication with your boss and coworkers is extremely important in any internship or job; this realization and lessons I have learned through lack of communication will benefit me throughout my entire career.
SCHEDULE! SCHEDULE! SCHEDULE!
Although right now I am juggling school and work, in the future I will be juggling adult life and work, so learning how to multi-manage and effectively schedule right now will benefit me so much in the years ahead. Work will throw curveballs at you, just as life and school will, so learning how to complete planned tasks efficiently and allowing extra time to account for unplanned tasks is extremely important to your success.
Whether this be done by setting alarms or creating checklists, having a plan on how to handle curveballs and pop-up situations is important to time management and ensuring everything that needs to get done does! Working for a small business and witnessing the constant juggling act between work and life responsibilities has been eye opening. One time for example, my boss’ cat got sick so she had to leave the office and take him to the vet. She immediately told me to call her clients whom she had conference calls with to reschedule. Knowing how to schedule (and reschedule) to account for possible curveballs is essential to maintaining a successful career.
You get what you give
Like any job, you get out of internships what you put into them. This doesn’t necessarily mean spending tons of time on your work, but putting high quality effort into it. If you maintain focus and try your hardest to produce the best work you can, you will learn more in return and end up being more skilled, and therefore more successful. Acknowledging this will also help motivate you to work harder and focus more, therefore improving your overall work ethic.
Why do you get up every morning?
Why do you do the job that you do? Have the friends that you have? Wear the clothes that you wear, drive the car you drive?
Why do we do anything? What motivates us? A lot of times people will ask, in a way of facilitating deeper thought, “what is your why?”
Your why is what motivates and drives your every decision throughout the day, week, month or year.
One of my fellow boss babes and long time friend started TWO home businesses (while her husband owns his own company too….) on top of taking care of a newborn & a 4 year old. Her “why” is so that she can stay home with her young daughters while still bringing in an income and allowing herself to do what she loves so she and her husband can support their growing family together… and be present at the same time.
Figuring out your why, may not be as clear or definitive at first though, my why has taken me some time to identify and figure out.
Fresh out of school, 7 years ago *gulp*, I knew I wanted to work with my father to and build a family business… But I truly didn’t know what I wanted to be when I “grew up”.
Initially my role in our company, was low-key event coordinator and basic customer service. Much of my duties my father had to hold my hand through since I had no confidence to even type an email. In the past seven years, I’ve grown into someone he trusts to run much of his company, alongside the rest of the management team he has assembled.
Working with your family can be one of the most challenging and frustrating, yet rewarding jobs there is, because while you don’t have the traditional “9-5”, (which lets be honest, doesn’t exist anymore) you get a whole lot of freedom, experience and roles to play that may not have initially been within your skillset. It becomes less of a J-O-B and more of a lifestyle when you LOVE what you do, and it fuels your why.
After a lot of stress, confusion and overwhelming sense of failure, my why has finally been identified based on what gives me joy every day and makes me want to get up, get dressed and drive to work every morning.
Why do I check my calendar right before bed, add “appointments” for things I need to remember to do, and then check it first thing in the morning?
My why is our customers: Our customers and their desire to increase their social exposure and learn ways to improve and grow their business.
Which is ALSO why I get up in the middle of the night to make notes… because sometimes I do some of my best creative thinking in the middle of the night while I sleep and wake up to jot down notes before I forget.
This J-O-B isn’t just a job… Its my entire life. Part of figuring out my why is realizing I live to work, not work to live. I truly love my job and doing what I do… Every single bit of it… Even the tough stuff.
My why is my employees: We currently employ young men and women as interns who are incredibly hard working, creative 19 – 21 year olds, these “young college students” give me hope for the second half of the millennial generation, which doesn’t have the greatest rep. I absolutely adore all of our interns both past and present and feel an incredible sense of accomplishment when they succeed.
Currently, my longest running intern, B, has grown so seamlessly into her role as Customer Service Representative and now can handle customer calls and questions on her own. I get such joy from that, because I know I’ve taught her well.
Showing my interns, especially my girls, that you can have MORE than your typical “9-5”, have fun with your job and like what you do, gives me hope that they too will find their why someday and end up with a job that not only pays the bills but makes them happy.
My why is my passion to improve and grow: Taking on new projects and learning new skills fuels my why. I LOVE to learn, but need to learn by doing. New customer needs arise, or have a situation that needs to be handled? I will learn how to handle it. Need a new website? I’ll figure out a way to make it. We need to improve our website? I’ll enhance my skills to make it better. A customer needs some cool ideas to grow their exposure / run a promotion? I’ll put on my creative hat and work something up!
My why is building: Building a business, not only with my father, but with my soon-to-be husband is something truly remarkable. My why comes from the fact that we’re in this together, and each of us have skills that we bring to the table and are important to succeeding.
My why is our future: I want to be that KICK ASS Boss Babe Mama. I want to be the mom running from a conference call to ballet, and then to soccer, and then home to do bath and bed time. While I don’t cook, I want to be able to sit down to dinner with my family every night, put the littles to bed and finish work after they’re asleep.
I want to be present as much as possible and being able to work from home or bring my children with me to my office when I choose is something I won’t take for granted. I want to be able to have an office where my kids will grow up playing and “pretend working” like I did growing up in my dads office.
I want to be able to be with my kids while they’re small (possibly having some help) but being able to run my section of the business with a team that I know and can trust to help run my department that I’ve worked so hard to build.
My why is working my butt off now, in all my various jobs, so I have the income and freedom in the future.
Tips on how to figure out your why!
- Identify what motivates you… You may need to try different fields or roles until you figure that out.
- Identify what parts of your day bring you the most joy? Even if it’s the smallest part.
- Incorporate those identified aspects into your daily life… Even if it’s stopping for that morning coffee and croissant… (just hit the gym after :))
- Remember the core reasons behind your why. Is it your family? Personal or professional goals? Financial? Awards?
- Act. Take action to pursue your why… whether that means a career change, a position change, or an all together life change. Everyone deserves to be happy and pursuing your why will help with that!
Sitting here in my office, sipping my coffee, waiting for my employees (interns) to come in for the day, I have some moments of quiet to reflect on how much I THRIVE and love being a #BossBabe.
A Boss Babe, by my own definition, is a kick ass, multi-tasking, entrepreneur, lady who is balancing work, life & family – and doing it with extreme passion. She gives 100% to every single thing she does, and won’t rest until the job is done. She often finds herself up WAY past bed-time working on a project or up WAY too early to give those extra cuddles to her hubby or fur children. She LOVES to work and is passionate & driven and thrives off being successful. She definitely takes on WAY more than she can at any one moment, but doesn’t know how to live any other way than a constant chaotic state of twirling.
I. Am. A. Boss. Babe. and I wouldn’t change it for the world.
I aid in running the company my Father, Fiancé and I started together 6 years ago. I manage 3 interns, I am starting a side business of helping other achieve health and wellness through dōTERRA Essential Oils , I bartend part-time because I love meeting people from all walks of life, I (somewhat) keep my house clean, laundry done and cats cared for. I spend time with my man, I see my friends, I exercise and I enjoy a cocktail every evening.
Oh… I’ve also taken on the role as our company website designer and I’m planning my wedding..
Always on the Go!
I find I am constantly running from one thing to the next… Even if it’s just phone calls, I strive to be on time, but some days I end up running on a 10 minute lag. I run from appointment to appointment, constantly over scheduled to try to get EVERY little thing done… and then there are the days I get absolutely nothing done.
I am fairly certain my interns think I am superwoman… (which is freaking sweet, because she is gorgeous, can pull off wearing a full spandex suit, wears a sweet crown / head band AND gets to wear a cape.) It boggles their mind how I work all day, then bartend, or work all day, then work out and then go home to work more. I hope I am showing these college kids that you can juggle more than just a day job if you really set your mind to it (and juggling looks good if you do it in heels with a cocktail in hand).
What DO You DO All Day?
I definitely don’t want you to think I’m whining, or complaining about my workload. However strenuous my job may get, I truly love doing what I do, and when I think about the alternative I don’t know how I would operate if I wasn’t going 1000 miles per hour.
It’s interesting being a Boss Babe or mini entrepreneur at 28, especially when I’ve been working this way since I graduated college and was a baby boss at 21. When all your friends are going into Corporate America and you’re working from home, on your own schedule, with the ability to work wherever, whenever, it makes for an interesting dynamic and some confusion as to “what you do all day” or “how do you get anything done working from home.”
People think being an entrepreneur is scary, and while I’m not bank rolling my own major company (I am starting the dōTERRA business on my own), working for a family business gives you had a lot of freedom, but you also have a lot of responsibility, more than most jobs and the work day doesn’t end at 5pm. If you truly put your mind to something and love what you’re doing, you can make anything possible.
How Does She Do It?
Here are some of the things I’ve learned along the way to Boss Babedom:
- Remember Monday – Friday you ARE working. Just because you work from home and don’t have a clock to punch, you ARE at work… that means your time is just as important as someone who goes to an office every day and you aren’t always available to babysit, pick someone up at the airport or meet for lunch. (However, you can if you want to, as you are your own boss!)
- If you LOVE what you do you make things happen! I truly love every single one of my roles. Which is what gets me through even the most stressful of days where all I want to do is curl up into a ball.
- Only take on WHAT you can handle… and delegate when possible! If you have a full plate and someone asks you to work on something or take something on… Ask if it needs to get done NOW, or if it can wait and if it isn’t something that has to be done by YOU, delegate!
So my fellow Boss Babes & Boss Dudes, you CAN do it. Take on the extra project, start that side biz you’ve been dreaming about, coach your kids softball team or anything else that brings you passion. Even though “working” is an odd thing to be passionate about, thats ok! Love what you do & do what you love!
Of all the social media trends out there, selfies has proved to be one of the most long-lasting trends of our time. The first selfie ever was believed to have been taken in October of 1839 by a man named Cornelius.
This “selfie” is clearly very different from the selfies we see today on social media. Selfies today are taken much closer to the face, and, at least in my case, require a generous amount of makeup to be applied prior. Getting that perfect selfie can be much more difficult than it seems, so I have included several steps that are essential to mastering “selfie-taking.
Find a good background
Finding a good background can be pretty difficult. I always try to stand or sit against a white or nude wall. Using a plain wall brings more attention to you in the selfie and makes your picture look cleaner and more put together. Finding a plain background that also offers some natural light is even better. Natural light brightens your face and makes the picture appear clearer and less grainy.
Decide if you are taking a group selfie or individual selfie
If you are taking a group selfie versus an individual selfie, how you actually take the picture is going to be different. In taking a group selfie, depending on how many people are in the selfie, you have to decide who is going to take the picture to get the best angle. For three people, the person in the middle should take the picture so everyone’s face is equally shown in the picture. For more than three people, a person on either end should take the picture by extending their arm and angling the camera so everyone is included in the shot.
Get the perfect angle
This definitely takes multiple tries. You need to test what angle makes your face look best which differs for everyone. Make sure you get your entire face in the picture, and take the picture from farther away from your face than you want it. You can always zoom in, but you can’t zoom out of the picture. Sometimes when posting on Instagram or Facebook the app may crop the picture weird so you want to make sure your entire face is still in the picture once it’s cropped.
When taking your selfie, try to keep your chin parallel with the ground so you appear in your natural state and not stretching your neck upward or tilting your head downward.
If you are taking group selfies, make sure everyone is close enough to one another so everyone is included in the picture and there are no awkward gaps in between people.
Lastly and most importantly, have fun with it and take a selfie that makes you feel good!! Be sure to post your selfie on your favorite social media site for the world to see!
Aly here! As the Director of Client Services and Communications, I usually don’t get the chance very often to contribute content on the MaxExposure Blog, however I recently took a short vacation and learned what a little relaxation can to for a person!
When it comes to relaxing, I don’t know too much about the word. I try to employ what I think the meaning of the word is, but I can never truly grasp the concept.
- Watching TV with your Laptop, while answering emails or working on a project… NOT Relaxation
- Adding a glass of wine to the mix, while watching TV and working on a project… NOT Relaxation
- Checking your email while watching a movie with your family… NOT Relaxation
- Going out to dinner with friends or family, but checking emails & work texts and responding… NOT Relaxation
When you are an integral part of running a company, manage a staff, support customers, oversee Accounting & HR departments and manage the website, it can be difficult to un-plug and relax a little. Especially in todays world of instant & constant communication.
While I am permanently glued to my iPhone and thank the technology gods daily that I can pretty much do every job I have from it, it can be difficult to put it down especially when your goal is to provide the absolute highest customer service physically possible.
While on vacation, in Florida, this past week, I took some time to partially un-plug and even that little bit did absolute wonders. To help out my fellow Boss Babes (and Boss Dudes) out there who also want to keep up with work and be the best at their job but want to keep their sanity intact; I made note of the things I did, and will be repeating ONE day each month, to recharge that battery I too often use to the last drop before charging back up!
- I found my SMILE – Working non-stop, even doing something you love can wear you out. Its crucial to both your mental & physical health, as well as the health of your company, to take some time for yourself and find your smile if you feel you’ve lost it!
- I stayed connected but…One thing I’ve always struggled with is the need to get things done IMMEDIATELY which I know my clients are very grateful for that. However once in a while its important to remember that you can take an afternoon here and there to yourself. Still answer your phone, but let your customers know it will be taken care of ASAP, but might be tomorrow.
- I tried to NOT talk as much business – Working in a family business, like I do, this one is VERY tricky. As family vacations often double as business planing sessions and executive meeting time. Its important to make it clear to your family (& business partners) which times during the day you are “working” and which times you are “on vacation”. The beauty of being an entrepreneur is you can do BOTH in the same day!
- I enjoyed happy hour... Every day
- I Laughed… A LOT
- I shut down EVERY evening –not taking my work with me to watch TV with my family. I often find myself working most evenings as its a time when I can get other work done, that I didn’t have time to do during the day. But I’ve learned that working from your couch with a glass of wine, may LOOK like relaxing, but its still working!
- I was PRESENT – I often keep my phone on silent vibrate and have it on me at all times, but while on vacation I left it on ringer, inside the house and more often than not I lost track of it. This meant I wasn’t checking my email 85 times a minute, I wasn’t on Facebook or Instagram constantly refreshing or reading the news and I wasn’t texting with clients or friends. I was truly present, in the moment, and enjoyed EVERY. SINGLE. MINUTE of it!
By implementing these 7 things into my vacation, for the first time in YEARS, I was actually able to relax while on vacation. I hope these tips can help you too find some relaxation this holiday season and let you begin the New Year fully recharged and focused on your company goals!
Wishing you a wonderful holiday season, and a happy, healthy and prosperous New Year FULL of RELAXING vacations!
Director of Client Services & Communications
Visions of Leadership
When you are growing up, every child has a vision of leadership. They have visions of managing a world series team, the lead singer of a rock band or President of the United States. At some point reality sets in, life presents challenges and expectations change.