What is Reputation Management?
- Manage your reputation online from one place!
- Compile reviews from dozens of sites to easily see what’s being said about your business online
- With the Paid upgrade, send emails to your customers to get more positive reviews, keeping the negative feedback internal. Bulk Upload Available!
- Show up where people are looking: Improve your search by identifying the listings that are incorrect or missing essential information like Google, Facebook & Bing
- Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources.
- Stay in formed with automated reports and alerts.
Listing builder
- See your listing score and how many listings have inaccurate information!
- See specifically which sites have misinformation, errors or omissions and which sites don’t have your information at all!
Reviews
- See your review rating & all your reviews in one dashboard
- Track the words customers use when talking about your business!
- See each individual review & have the ability to respond!
Customer Voice
- Once you upgrade, you will unlock one of the most important features, our “Customer Voice” product, which lets you send emails to your customers and get more positive reviews to your review sites while keeping negative feedback internal. You can track your email stats, and even upload bulk lists!
- Get a widget for your website to increase your positive reviews! (upon upgrade)
Social
Monitor your social networks from one dashboard!
Competitor Monitoring
- Track your competitors to see how you stack up
- Compare your market share to your competitors
- Totally customizable for both large & small competitors
Analytics
- Track every aspect of the software with a weekly report that gets delivered
- This will benchmark allowing you to see your online presence growing.